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  • Technical Issue / Bug 🛠️
    Something not working? Errors, pages not loading, extension acting weird.
    Include: steps to reproduce, page URL, browser + version, and screenshots.
  • Account / Suspended 🔑
    Can’t sign in, account locked, change email, delete account, 2FA help.
  • Billing & Plans đź’ł
    Invoices, VAT/TVA, upgrade/downgrade, duplicate charge, payment method.
  • Credits & Usage 🧩
    Missing credits, usage not updating, questions about how credits work.
  • Refund Request đź’¸
    Want a refund? Tell us your purchase email, date, and the reason.
  • Feature Request đź’ˇ
    Got an idea? Describe the feature, why it helps, and how you’d use it.
  • General Question âť“
    Anything else—workflow questions, best practices, or “how do I…?”.
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